Monday, September 3, 2012


The mango recall is ongoing and expanding in the U.S. A number of fruit salad and other fresh fruit product manufacturers are recalling their products (see previous post). But this is a case where I think the mango distributor that started the process - Splendid Products - really deserves some praise.

Let me tell you why. First, they immediately recalled their Daniella brand mangoes, even though there was no proof at that point that their mangoes were the ones that were related to cases of Salmonellosis in Canada and the U.S. Secondly, the company publicized the recall on their website and provided useful information to consumers, including a FAQ (Frequently Asked Question) list.

You would be surprised at how few companies acknowledge an ongoing recall publicly. And I have never seen one that goes out of its way to provide this much information. Take a look on:

I hope this company - established in 1976 - survives this recall and does not have to declare bankrupcy like so many others that have had similar experiences.

To your good health,


No comments: